Customer Service Operations

Before contacting Customer Service or visiting your local County Tag Office visit DRIVES e-Services.

Many Motor Vehicle services can be completed online including:


Type of Service Online Service Available Who To Contact
Tag and Registration DRIVES e-Services County Tag Office

Unclaimed License Plates 

   MVD Business Registration Unit

Replacement License Plates/Decals

   County Tag Office
     
Titles DRIVES e-Services County Tag Office
Regular Vehicle Titles   County Tag Office
Replacement Titles   County Tag Office
Commercial Vehicle Titles   County Tag Office
Lien Release Titles   County Tag Office
Court Order Titles   County Tag Office
Salvage Vehicle Titles   MVD Salvage Unit
Rebuilt Vehicle Titles   MVD Salvage Unit
Research on Titles   MVD Titles Unit
Title Corrections   County Tag Office
Child Support Hold Releases   MVD Titles Unit
Unclaimed Titles   MVD Titles Unit
     
Insurance Payments DRIVES e-Services County Tag Office
Cancel Registration DRIVES e-Services County Tag Office
Common Questions about Insurance letters   Insurance FAQs
     
Disabled Person's Plates & Permits   County Tag Office
     
Dealer, Distributor, Manufacturer, and Transporter Registrations DRIVES e-Services MVD Business Registration Unit
Temporary Site Permits   MVD Business Registration Unit

 

Commercial Trucks and Charter Buses
Commercial Titles County Tag Office
IRP Registration Online - Georgia Trucking Portal
Trip Permits Online - Georgia Trucking Portal
Email Commercial.Vehicles@dor.ga.gov
Frequently Asked Questions Online - Georgia Trucking Portal - FAQ

 

MVD Business Registration Unit
Mail DOR/Motor Vehicle Division
Attn: Dealer Tags Unit
P. O. Box 740381
Atlanta, Georgia 30374-0381
In Person or Drop Box DOR/Motor Vehicle Division
Attn: Dealer Tags Unit
4125 Welcome All Road
Atlanta, Georgia 30349
Email Business.Registration@dor.ga.gov

 

MVD Salvage Unit
Mail DOR/Motor Vehicle Division
P. O. Box 740384
Atlanta, GA 30374-0384
In Person or Drop Box DOR/Motor Vehicle Division
Attn: Salvage Unit
4125 Welcome All Road
Atlanta, Georgia 30349
Email MotorVehicleInquiry@dor.ga.gov

 

MVD Title Research Unit
Mail DOR/Motor Vehicle Division
Attn: Title Research Unit
P. O. Box 740381
Atlanta, GA 30374-0381
In Person or Drop Box DOR/Motor Vehicle Division
Attn: Title Processing Unit
4125 Welcome All Road
Atlanta, Georgia 30349
Email MotorVehicleInquiry@dor.ga.gov

 

MVD Main Office/Contact Center
Hours

Lobby Hours: 8:00 a.m. - 4:30 p.m.
Call Center Hours:
MWF: 8:00 a.m. - 4:30 p.m.
T/TH: 8:00 a.m. - 6:30 p.m.
Address

4125 Welcome All Rd.
Atlanta, GA 30349
Phone 1-855-406-5221
Titles motorvehicleinquiry@dor.ga.gov
Include name, VIN and license plate number
Business Registration business.registration@dor.ga.gov
Commercial Registration commercial.vehicles@dor.ga.gov
Commercial Customers (at MVD office for Titles) are limited to the following number of transactions:
Tickets: Transactions processed at a time:
Issued between 7:30 am to 3:30 pm 5
Arriving at the window at 4:00 pm 1

Note:
Only one type of ticket will be issued for commercial customers
Only one transaction can be processed if you arrive at a window after 4:00 p.m.