IRP Account Alert: Application Processing Action Required

  • Applies only to taxpayers who receive an email with the subject line Account Alert: Application Processing Action Required
  • Taxpayers who receive Action Required email stating to update carrier responsible for Safety or Distance Reported must edit supplement before uploading missing or corrected document(s) requested within the same email.
  • Supplement Queue Status must reflect “In Process” to amend vehicle(s) or update reported distance not initially completed/accepted within the supplement submission.
  • After corrections are completed and/or uploaded, allow two business days for application to be reviewed.
Update USDOT and TIN Responsible for Safety, Unit Number within Renewal Process
  1. Log in to IRP Application. Click Applications Tab, then click IRP
  2. Select the In Progress Tab and then click Proceed (Do not enter information in the empty slots) to populate the Vehicle Processing Screen.
    Note: If there is more than one open supplement, to populate the Vehicle Processing Screen click Select next to the appropriate supplement
  3. Click on Amend Vehicle radio button to populate vehicle screen
  4. Click in VIN Box, select/input appropriate VIN, then click Search
  5. Input new TIN and USDOT for Carrier responsible for Safety in appropriate fields (Do not change the selection “carrier responsible for safety expected to change” from No to Yes)
  6. Click Proceed twice to return to the Vehicle Processing screen. 
    Note:  If more than one vehicle shall be amended repeat steps 4-6 and then click Done. If not, click Done to be taken to Submission screen
  7. On the Submission screen, click Submit for supplement submission
Update Distance Reported
  1. Log in to IRP Application. Click Applications Tab, then click IRP.
  2. Select the In Progress Tab and then click Proceed (Do not enter information in the empty slots) to populate the Vehicle Processing Screen.
    Note: If there is more than one open supplement, to populate the Vehicle Processing Screen click Select next to appropriate supplement
  3. Select the Distance Tab
  4. Input correct mileage next to each State Distance slot. (Do not enter information in the other empty slots).
  5. Click Proceed twice to return to the Vehicle Processing screen
  6. Click Done to be taken to the Submission screen
  7. On the Submission screen, click Submit for supplement submission

Add Missing/Corrected Document(s)

Review How-to Submit Documents Video

  • The supplement information required to upload missing/corrected documents (fleet and supplement no. and exp. Month and Year) can be found in the email with the subject line - Account Alert: Application Processing Action Required
  • If invalid documents were previously uploaded, invalid documents must be deleted.
  • Supporting documents with multiple pages must be uploaded as one file.