Mission & Vision
Who We Are
Our Mission & Vision
The mission of the Department of Revenue is to administer the tax laws of the State of Georgia fairly and efficiently in order to promote public confidence and compliance, while providing excellent customer service.
I-ACT with Care
Our Journey to Organizational Excellence
At DOR, our commitment to excellence is rooted in our shared values. I‑ACT with CARE reflects who we are, how we work, and what we expect of one another as members of the DOR community.
I‑ACT Core Values
Integrity, Accountability, Customer Service, and Teamwork
These principles guide our daily actions and define how we serve the citizens of Georgia and support each other.
CARE Mindset
Collaborate, Anticipate, Resolve, and Execute
CARE represents the mindset we bring to our work and to one another.
When a DOR employee shows CARE in everything they do, this is the mindset being demonstrated:
When I-ACT with CARE:
- I choose to be present and collaborate with my team.
- I respect and appreciate my customers and colleagues and anticipate their needs.
- I leave a remarkable imprint by resolving issues and problems in a timely manner.
- I enjoy what I do to serve the citizens of Georgia through effective execution of both strategic and operational work as directed.
Together, I‑ACT with CARE shapes our culture and strengthens our journey toward organizational excellence.