Login and Password Help for the Georgia Tax Center

1. Go to the Georgia Tax Center
2. Click on Forgot username or password?
3. Enter your Username (case sensitive) and click Submit
4. You will receive an email (from “No Reply”) with instructions to reset the password. Click on the link provided in the email (Note: The link in this email is only valid for 60 minutes)
5. Answer the secret question
6. Enter a new password and re-enter to confirm
7. Click OK to return to the GTC homepage

I exceeded password attempts and got locked out. What do I do?

1. Go to the Georgia Tax Center
2. Click on Forgot username or password? and follow the steps to reset your password

IMPORTANT: You must have access to the email account, you are using or want to reset, to receive the confirmation email.

1. Go to the Georgia Tax Center
2. Click on Forgot username or password?
3. Click on Forgot your username?
4. Enter your email address and click Submit
5. You will see a confirmation screen. You will receive an email with all the email addresses associated with the email address entered

If you do not know or have access to the email address used for your GTC communications, you must speak with a Call Center Representative at 877-423-6711 to verify your identity and re-establish access to the account.

I did not receive my authentication code text/email:

• Authentication code emails may take up to 15 minutes to arrive
• Check your junk or spam folders
• Request to receive an authentication code via both text and email

I received my authentication code, but it is not working:

• AT&T customers: the authentication code may have too many digits, try deleting the last number of the code

Georgia Tax Center (GTC) now supports two-step verification through Authentication Apps. Here are some step-by-step instructions for using GTC Two-Factor Authentication.