GTC Passwords - FAQ

  • I exceeded password attempts and got locked out. What do I do?

    If you exceed your password attempts and get locked out of GTC.  Click on "Forgot Password?" on the Georgia Tax Center home page and follow the instructions.

    Still need more help?   Read Forgot Password instructions.

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  • How do I change my password?

    Once you logon, from the Home screen click on Settings (near account info).  Under I want to, click on Change password

    If you cannot logon, click on Forgot Password? from the GTC home page. Read more Forgot Password instructions.

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  • What are the rules for creating a GTC password?

    Passwords must have a minimum of 8 characters.  Passwords must contain letters, numbers, and a special character. Passwords must contain both uppercase and lowercase letters.

    Passwords cannot be reused.

    TIP: Do not use your GTC ID, any portion of your Social Security Number, or your Federal Employer Identification Number (FEIN) as your password.

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  • What do I do if I forgot my password?

    From the logon page, click on Forgot Password? and follow the prompts.   Read more Forgot Password instructions.

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  • Are there any secret questions I can use if I have forgotten my password?

    Yes, when you set up your user ID, you will be asked to select your security question. You can change your security question or your answer at any time on the “My Profile” screen.

    The security question is used to reset and change your password.

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