Taxes and Taxpayer Services Available during COVID-19 Guidelines

Due to COVID-19, walk-in customers will be required to schedule an appointment.

Taxpayers can conduct most business with the Department via online services, telephone, or designated secure lockbox locations. Please visit the links below for specific information for those online services and other important information:

Georgia Tax Center

Online Services available 24/7.  Electronically file a return, make a payment, set up payment plans, check status of a refund, or make a general inquiry on your account.

Telephone Assistance - 1-877-423-6711

Schedule Century Center Customer Service Appointment


Beginning Monday, March 23, 2020, the following secure lockbox locations will be available 7:30 am to 4:30 pm:

DOR Headquarters
1800 Century Boulevard NE
Atlanta, GA 30345