IRP FAQs

  • What is the response time for online transaction submittal approvals or notifications of further action required?

    For new accounts, three business days.
    For online submittal, two business days.

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  • Updating title information made my IRP registration inactive. How do I make my IRP registration active again?

    Please contact the Commercial Registrations Unit directly at commercial.vehicles@dor.ga.gov and provide IRP account number, vehicle identification number (VIN), and license plate number.

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  • I received an “IRP account is locked” error message. What do I do?

    Email commercial.vehicles@dor.ga.gov, when you are ready to transfer a plate to a replacement vehicle for the vehicle to be placed on account, or need further instructions for account to be unlocked.

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  • I received a “prior supplement open” error message. What do I do?

    Prior supplements remain open if a transaction was started in the past and not completed or cancelled.

    Please contact the Commercial Registrations Unit directly at commercial.vehicles@dor.ga.gov and provide IRP account number.

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  • After payment, how long will it take for me to receive credentials (Cab Cards and/or License Plates) via mail?

    7-14 business days. If time has exceeded 14 business days, please e-mail commercial.vehicles@dor.ga.gov with your IRP account number and valid mailing address.

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  • How much will IRP registration or renewal cost?
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  • Where on the truck do you attach the IRP apportioned license plate?

    All IRP-apportioned license plates must be placed on the front of the truck in the appropriate license plate slot.

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  • What is the process to discontinue IRP registration?

    Submit formal request on business/company letterhead, complete Commercial Vehicle License Plate Turn-In form, and return IRP license plate and cab cards to:

    Georgia Department of Revenue
    Motor Vehicle Division
    ATTN: Commercial Registrations Unit
    PO Box 740382
    Atlanta, GA 30374-0382

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