Regional Offices, Compliance and Audit Service During COVID-19 Guidelines

Due to COVID-19, walk-in customers will be required to schedule an appointment.

Taxpayers can conduct most business with the Department via online services, telephone, or designated secure lockbox locations. Please visit the links below for specific information for those online services and other important information:


Regional Offices

All DOR Regional Offices require appointments for walk-in customers.  We strongly encourage you to use other available services described below.

Beginning Monday, March 23, 2020, the following secure lockbox locations will be available 7:30 am to 4:30 pm:

DOR Headquarters
1800 Century Boulevard NE
Atlanta, GA 30345