Forgot/Reset Password or Username in GTC

Reset Password

  1. Go to the Georgia Tax Center

  2. Click on Forgot Password?

  3. Enter your Username (case sensitive) and click on Reset Password

  4. You will see a confirmation screen. You will receive an email (from “No Reply”) with instructions to reset the password

  5. Click on the link provided in the email (email only valid for 15 minutes)

  6. Answer the security question

  7. Enter a new password and re-enter to confirm

  8. Click on Reset Password

Reset Username

  1. Go to the Georgia Tax Center

  2. Click on Forgot Username?

  3. Enter your email address, click on Email Username

  4. You will see a confirmation screen. You will receive an email with all the email addresses associated with the email address entered. 

Locked Out of Account

  1. I exceeded password attempts and got locked out. What do I do?

  2. Go to the Georgia Tax Center

  3. Click on Forgot Password? and follow the steps.

Questions? Read the Password FAQ, watch the Reset Password or Forgot Username video