Did Not Receive My Authentication Code Text or Email
I have not received my authentication code text/email
- Be aware that authentication code emails may take up to 15 minutes to arrive
- Check your junk or spam folders
- Request to receive an authentication code via both text and email
I received my authentication code, but it is not working
- AT&T customers: the authentication code may have too many digits, try deleting the last number of the code
I do not remember or know the email address used to setup my account, what do I do?
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If you do not know or have access to the email address used for your GTC communications, you must call and speak with a Call Center Representative at 877-423-6711 to verify your identity and re-establish access to the account